Running Late to Your Appointment
We understand that life happens—traffic, parking and the general juggle can sometimes throw off even the best-laid plans. However, due to the way our clinic runs and the fact that our doctors are typically fully booked in advance, arriving more than 2–3 minutes late often means we simply won’t be able to fit you in.
If this happens, you may be asked to reschedule your appointment for another time. Please also be aware that a Did Not Attend (DNA) or late fee may apply.
We genuinely want to provide every patient with the time and care they deserve, and your help in arriving on time makes a big difference to our ability to do that.
Thanks for your understanding.