Clinic Hours

Australia Day is a moment to pause. A public breath. A day that invites reflection on where we have come from, who we listen to, and how we care for one another.

Clinic closure

Her Medical will be closed on Saturday January 24 Sunday January 25 and  Monday 26 January 2026 for the Australia Day public holiday.

Our team will return on Tuesday 27 January, refreshed and ready to care for you. If you need to book ahead, manage scripts or organise referrals, we recommend doing so prior to the long weekend.

For urgent medical concerns while we are closed, please contact your nearest urgent care clinic or attend an emergency department.

Australia Day through a women’s lens

Australia Day looks different depending on who you are and the story you carry. For many women, it is a day that sits at the intersection of pride, discomfort, resilience and responsibility.

Women have always carried communities through change. Long before modern systems existed, Aboriginal and Torres Strait Islander women were knowledge holders, healers, midwives and protectors of culture. That strength did not disappear. It adapted. It endured.

Today, women continue to do the quiet heavy lifting. Raising families, building businesses, caring for elders, advocating for health, equality and safety. Often all at once. Australia Day offers a chance to acknowledge that unpaid, unseen work that keeps society stitched together.

At Her Medical, women’s health is not just about appointments and pathology forms. It is about recognising the lived experience of women in Australia. The hormonal load. The mental load. The cultural load. And meeting that with care that is informed, respectful and grounded in evidence.

Our Christmas hours are set, and we encourage everyone to plan ahead for their care over the break.

Wednesday 24 December
Open 8.00am to 3.00pm

Thursday 25 December to Sunday 28 December
Closed

Monday 29 December
Open

Tuesday 30 December
Open

Wednesday 31 December
Open 9.00am to 1.00pm

Thursday 1 January to Sunday 4 January
Closed

Reopening Monday 5 January

Important:
No prescription or referral requests will be available from 19th December for the full fortnight. If you need routine medication, ongoing referrals, or renewals, please arrange these well before the 22nd to avoid delays.

At Her Medical, we are proud to support the spirit of Labour Day – a day that honours the achievements of the working people who fought for fairer conditions, shorter work hours, and better rights for all.

To mark the occasion and to uphold the very principles that Labour Day celebrates, our clinic will be closed on Saturday, 3 May and Monday, 5 May 2025.

Yes, there’s a little irony in closing to support work-life balance – but we believe it’s important that our team has the opportunity to rest, recharge, and spend time with family and friends. After all, caring for others starts with caring for ourselves.

Our usual clinic hours will resume from Tuesday, 6 May 2025.

Thank you for your understanding, and we hope everyone enjoys a safe and relaxing long weekend.

We understand that life happens—traffic, parking and the general juggle can sometimes throw off even the best-laid plans. However, due to the way our clinic runs and the fact that our doctors are typically fully booked in advance, arriving more than 2–3 minutes late often means we simply won’t be able to fit you in.

If this happens, you may be asked to reschedule your appointment for another time. Please also be aware that a Did Not Attend (DNA) or late fee may apply.

We genuinely want to provide every patient with the time and care they deserve, and your help in arriving on time makes a big difference to our ability to do that.

Thanks for your understanding.

With the Easter long weekend approaching, we’d like to remind our patients that Her Medical will be closed from Friday 18 April through to Monday 21 April inclusive. We’ll reopen on Tuesday 22 April.

If you’re due for a repeat prescription, referral, or follow-up, we encourage you to plan ahead and contact us this week to avoid delays. We require four business days’ notice for routine script and referral requests, so please don’t leave it until the last minute.

If you need medical care while we’re closed, the following services are available:

Alternative Care Options Nearby:

• Gold Coast University Hospital – Parklands Dr, Southport – Open 24/7

• Pindara Emergency Centre – 29 Carrara St, Benowa – Private emergency care, 24/7

• My Emergency Doctor – Telehealth urgent care via app or phone – 24/7

• National Home Doctor Service – After-hours home visits – Call 13 SICK (13 7425)

• Local Pharmacies – Many pharmacies operate on reduced hours over public holidays. Check online or contact your local pharmacy to confirm availability.

We hope you enjoy a safe and restful Easter break.

Due to the intensifying cyclonic conditions impacting the Gold Coast, Her Medical will be closed from 4:00 pm on Thursday, 6 March 2025, and will reopen on Monday, 10 March 2025, pending safety assessments.

The safety of our patients and staff is our top priority, and with the worsening weather conditions, we have made the decision to temporarily close to ensure everyone remains safe.

Latest Weather Update

According to the Bureau of Meteorology, the severe weather system is expected to bring damaging winds, heavy rainfall, and hazardous conditions across the Gold Coast and surrounding areas over the coming days. Residents have been urged to take precautions as flash flooding and power outages are possible.

Emergency services are advising people to stay indoors, avoid unnecessary travel, and secure outdoor furniture and loose items ahead of the worst of the weather. Dangerous surf conditions are also expected, with beaches closed across the region.

What This Means for Our Patients

• Clinic Closure: Her Medical will be closed from 4:00 pm Thursday, 6 March 2025, to Monday, 10 March 2025.
• Rescheduling Appointments: All affected patients will be contacted to reschedule their appointments.
• Online Updates: Please check our Facebook and Instagram posts for real-time updates on reopening.
• Urgent Care: If you require urgent medical attention during this period, please seek assistance from your nearest hospital or contact 000 in an emergency.

How to Stay Safe

• Avoid unnecessary travel and stay indoors as conditions worsen.
• Prepare for possible power outages by charging devices and stocking essential supplies.
• Keep updated via the Bureau of Meteorology (BOM) and local emergency services.

We appreciate your understanding during this time and will keep you informed of any changes. Please take care and stay safe—we look forward to welcoming you back once conditions have improved.

Her Medical Team

Christmas Hours and After-Hours Care at Her Medical

As the holiday season approaches, we want to ensure all our patients are aware of our Christmas closure dates and the options available for medical care during this time.

Clinic Closure Dates

Her Medical will be closed from Christmas Day and will reopen on Thursday, 2nd January. During this time, phones and emails will not be monitored, and repeat prescription requests will not be processed.

If you anticipate needing a repeat prescription or a referral over the holiday period, please ensure you organise this before the clinic closes.

What to Do in a Medical Emergency

If you experience a medical emergency during the closure period, please call 000 or visit your nearest hospital for immediate assistance. Emergency departments in the Gold Coast area include:

• Gold Coast University Hospital
• Robina Hospital

After-Hours Care for Non-Urgent Needs

For non-urgent medical concerns, the following after-hours services are available:

1. Call 5575 9066:
   • This service is suitable for patients who are not acutely unwell.
   • Please note, that an upfront fee of $330 applies as this service is not bulk-billed.
2. Local After-Hours Clinics:
   • Visit our website, Instagram, or Facebook pages under “Patient Information” or “Latest News” for a list of nearby after-hours clinics and GPs.
3. Health Direct:
   • Call 1800 022 222 for free health advice from a registered nurse, available 24/7.
4. National Home Doctor Service:
   • Call 13 SICK (13 7425) for bulk-billed home visits for eligible patients after hours.

Preparing for the Holidays

To avoid any disruptions, we encourage you to book appointments, organise repeat prescriptions, and address any health concerns well in advance of our closure period. Requests for repeat prescriptions, referrals, or other administrative tasks will not be processed while the clinic is closed.

Wishing You a Safe and Happy Holiday Season

From all of us at Her Medical, we thank you for your trust and support this year. We wish you a safe and joyful Christmas and a healthy New Year. We look forward to assisting you again when we reopen in January.

For any additional information, please contact us before the closure period.

Jockeys are some of the most resilient and disciplined athletes in the sporting world. For female jockeys, however, the demands of maintaining optimal health, strength, and endurance come with added challenges. From managing fluctuating body weight requirements to balancing energy, menstrual health, and injury recovery, it’s essential that female jockeys have access to a tailored approach to healthcare. As we approach Melbourne Cup Day—a date our clinic traditionally observes with a closure in honour of the race day excitement—we take this opportunity to share some insights on essential health considerations for female jockeys.

Weight Management and Nutrition

For jockeys, staying within strict weight limits is a job requirement, but these limits can strain women’s bodies over time, especially if weight management tactics are overly restrictive or rapid. Maintaining a healthy weight while ensuring proper nutrition can be challenging but is vital for bone density, muscle health, and overall wellbeing. We recommend working with healthcare professionals who understand these unique requirements and can help guide a balanced, sustainable approach to diet and energy needs.

Bone Health and Injury Prevention

Racing frequently exposes jockeys to high-impact risks, and female athletes may be particularly prone to conditions like osteoporosis if they don’t receive proper nutrition and care. Building and preserving bone density through a balanced intake of calcium and vitamin D is crucial, as is managing the risks associated with prolonged weight loss. Injury prevention through strength training, regular health checks, and tailored recovery plans are essential steps for every jockey.

Hormonal Health and the Menstrual Cycle

Balancing the physical demands of racing with menstrual health is a unique challenge faced by female jockeys. Intense physical activity can disrupt menstrual cycles, impacting hormone levels and overall health. For female jockeys experiencing irregularities, it’s important to consult with a healthcare professional who can provide guidance on managing menstrual health while meeting training and competition goals. Supporting hormonal balance, managing stress, and allowing for adequate rest can help promote a regular cycle, vital for long-term wellbeing.

Mental Health and Resilience

Female jockeys often experience significant pressure both physically and mentally, making mental health support a key component of overall wellness. Anxiety, stress, and self-esteem issues can arise when managing body image and performance expectations. Finding mental health support tailored to athletes can help female jockeys build resilience, manage stress, and maintain a positive outlook in a competitive environment.

Why Her Medical Stands By Women in Every Field

At Her Medical, we’re dedicated to supporting women in all walks of life, whether in high-stakes sports like horse racing or managing the unique demands of their personal health journeys. Our clinic traditionally observes Melbourne Cup Day with a closure from 11.00am, aligning with the excitement and appreciation of racing. However, we remain committed to providing a complete range of services and guidance to female athletes like jockeys year-round.

For all women involved in high-intensity sports, prioritising comprehensive healthcare is vital. Her Medical is here to provide personalised, evidence-based advice and compassionate care to help female jockeys thrive—both on and off the track.