Accreditation

Her Medical has just completed our three-yearly AGPAL reaccreditation. No fanfare, no champagne. Just another reminder that we run a tight ship.

For context: AGPAL (Australian General Practice Accreditation Limited) checks that general practices are meeting the RACGP’s national standards — the baseline for quality and safety in Australian healthcare.

Reaccreditation is mandatory if you want to operate at a certain standard. We don’t treat it like a trophy — we treat it like routine maintenance.

What gets checked?
Pretty much everything that matters behind the scenes:
– Infection control
– Emergency procedures
– Staff training
– Privacy and data handling
– Equipment and vaccine storage
– Clinical governance

We passed — as expected.

Why share this?
Because transparency matters. We want our patients to know that what happens behind the consultation room door is backed by proper systems, not guesswork. Reaccreditation doesn’t change how we operate — it confirms it.

At Her Medical, we’re proud to be an accredited general practice. But what does that actually mean for you as a patient?

Accreditation isn’t just a fancy title — it’s an independent recognition that we’re meeting (and aiming to exceed) the high standards set by the Royal Australian College of General Practitioners (RACGP). These standards cover everything from patient safety and privacy, to clinical care, communication, infection control, and continuous improvement.

In simple terms? It means you can feel confident knowing that your care is being delivered in a practice that’s serious about quality, professionalism and accountability.

What does accreditation involve?
To maintain our accreditation, our systems, processes and services are regularly reviewed by external assessors. It’s a rigorous process that holds us accountable to best-practice standards and ensures we’re always looking for ways to do better.

We’re assessed on things like:

• Patient confidentiality and privacy

• Safe storage and handling of medications

• Hygiene and sterilisation procedures

• Emergency preparedness

• Staff qualifications and ongoing education

• Clear communication and respectful care

Why should patients care about accreditation?
Because your health deserves nothing less. Accreditation means we’re not just “ticking boxes” — we’re investing in the quality of your care, the safety of our environment, and the professionalism of every person you interact with.

When you walk into an accredited practice, you’re choosing a clinic that values transparency, safety, and up-to-date medical care. It’s our commitment to you — and to ourselves — that we’ll continue to provide high-quality healthcare in a setting you can trust.

Still have questions?
We’re always happy to chat about how our accreditation supports the care we deliver. Just ask one of our team members or your doctor next time you’re in.